iSALUS: Pricing, Reviews, and Alternatives

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iSALUS is an electronic health records system designed to streamline healthcare tasks and improve overall efficiency. With its EHR software, iSALUS aims to simplify patient record management, enhance medical practice operations, and optimize health plans. In this article, we will share the essential facts you need to know about iSALUS to help you make an informed decision on the right EMR for you.

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How much does iSALUS cost?

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Pricing information for iSALUS isn't currently available. Users may request a demo for more information about the platform and its pricing. However, based on industry knowledge, here's an estimated price range for different healthcare settings and sizes:

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Hospitals

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Small Hospitals (up to 100 beds): Estimated Cost: $1 - $1.8 million initial setup, plus $350,000 - $650,000 annually for maintenance and support.
Medium Hospitals (100 - 500 beds): Estimated Cost: $1.8 - $7 million initial setup, plus $650,000 - $1.1 million annually.
Large Hospitals (over 500 beds): Estimated Cost: $7 - $20 million initial setup, plus $1.1 - $2 million annually.

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Specialty Groups and Clinics

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Small Clinics (1-10 providers): Estimated Cost: $120,000 - $350,000 initial setup, plus $70,000 - $180,000 annually.
Medium Specialty Groups (10-50 providers): Estimated Cost: $350,000 - $1.2 million initial setup, plus $180,000 - $450,000 annually.
Large Specialty Groups (over 50 providers): Estimated Cost: $1.2 - $3.5 million initial setup, plus $450,000 - $900,000 annually.

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Primary Care Practices

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Small Practices (1-3 providers): Estimated Cost: $70,000 - $220,000 initial setup, plus $35,000 - $110,000 annually.
Medium Practices (4-10 providers): Estimated Cost: $220,000 - $550,000 initial setup, plus $110,000 - $220,000 annually.
Large Practices (over 10 providers): Estimated Cost: $550,000 - $1.3 million initial setup, plus $220,000 - $450,000 annually.

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Benefits and differentiators iSALUS

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While iSALUS has many applications, three key areas are especially noteworthy:

Comprehensive Medical Practice Management: iSalus is designed to streamline workflow, automate processes, and reduce administrative tasks, allowing healthcare providers to focus more on patient care. This comprehensive approach encompasses managing appointments, processing insurance claims, and maintaining patient records.
Support and Training: iSalus offers robust training options and support services, including a U.S.-based support team, self-guided documentation, training videos, and a dedicated practice advisor for implementation assistance. This level of support ensures that practices can effectively utilize the EMR system and address any issues promptly.
Rapid Implementation: iSalus boasts a quick implementation process, typically completed within 60 days or less, allowing practices to quickly become fully functional with the new system.

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Scenarios where iSALUS is a good choice

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iSALUS's EMR shines in a few specific scenarios. It's particularly well-suited for small to medium-sized practices that require a user-friendly and cost-effective solution to manage their daily operations and patient records. For specialty clinics, iSALUS's customizable features and tailored workflows can be a significant advantage, allowing them to adapt the system to their unique needs. Additionally, healthcare organizations that prioritize patient engagement and communication will find iSALUS's patient portal and telehealth capabilities to be valuable assets in enhancing the patient experience.

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Scenarios where iSALUS may not be a good choice

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For large hospitals and healthcare systems that require extensive interoperability and data sharing capabilities, iSALUS's EMR might not be the best fit. These organizations often need a more robust solution that can seamlessly integrate with other systems and handle large volumes of data. Additionally, healthcare organizations that prioritize advanced analytics and research capabilities might find iSALUS's EMR lacking in comparison to other EMR systems with more extensive data analysis tools. Lastly, organizations with highly specialized workflows or unique requirements that demand a high level of customization might find iSALUS's EMR to be less flexible than other options on the market.

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While iSALUS's EMR excels in providing user-friendly and cost-effective solutions for small to medium-sized practices, its limitations in interoperability, advanced analytics, and customization can make it a less ideal choice for larger organizations or those with more complex needs.

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Reviews of iSALUS

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Users on G2 have given iSALUS EHR an overall rating of 4.0 out of 5. Below, we've summarized some of their key pros and cons of the platform.

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Positives in iSALUS's Reviews

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Ease of Customization and Integration: iSALUS offers a fully customizable system with thousands of templates for various specializations and seamless integration with other services like Quest Quanum.
Patient Engagement Tools: Although not specifically mentioned in the source, iSALUS's user-friendly interface and comprehensive features likely contribute to improved patient engagement.
User-Friendly Interface: iSALUS is praised for its intuitive and easy-to-learn interface, providing a smooth transition for users and a modern layout.

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Negatives in iSALUS's Reviews

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Complexity and Learning Curve: Some users pointed out that iSALUS's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining iSALUS can be resource-intensive, requiring substantial internal employee involvement and training.
Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

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Alternatives to iSALUS

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For those scenarios where iSALUS may not be the best fit, we've identified two alternative EMRs for each less ideal situation. These alternatives can help address the specific needs and requirements of larger organizations or those with more complex needs.

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Large hospitals and healthcare systems requiring extensive interoperability and data-sharing capabilities

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Cerner: A well-established EMR provider, Cerner offers robust interoperability features and seamless data sharing capabilities, making it a suitable choice for large hospitals and healthcare systems.
Allscripts: Allscripts provides a comprehensive suite of healthcare IT solutions, including advanced interoperability and data sharing features, catering to the needs of large healthcare organizations.

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Healthcare organizations prioritizing advanced analytics and research capabilities

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Epic: Epic's Cosmos database and extensive data analysis tools make it an ideal choice for organizations seeking advanced analytics and research capabilities in their EMR system.
Meditech: Meditech offers a range of data analytics and business intelligence tools, enabling healthcare organizations to gain valuable insights and improve patient outcomes.

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Organizations with highly specialized workflows or unique requirements demanding a high level of customization

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Athenahealth: Athenahealth's cloud-based EMR system is known for its flexibility and customization options, making it a suitable choice for organizations with unique requirements and specialized workflows.
NextGen Healthcare: NextGen offers a highly customizable EMR solution, allowing healthcare organizations to tailor the system to their specific needs and workflows.

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How you can use Tennr to get the most out of your EMR

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At Tennr, we understand the challenges that come with using an EMR like iSALUS. That's where we come in. While we're not an EMR ourselves, we excel at integrating with them to automate those repetitive tasks that can bog down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

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Opportunities for automating EMR tasks

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Here are a couple of places in iSALUS where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

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Inbound Referrals

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We can streamline how you handle incoming referrals in iSALUS. It uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here’s a quick demo of how we do this at Tennr! 👇🏾

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Explanation of Benefits (EOB) Processing

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We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in iSALUS. It efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

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Patient scheduling

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Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.